Privacy Policy

A legal disclaimer

Last updated: 3 May 2026
This privacy policy explains how Agri-Tellus Limited collects, uses and protects personal information when you visit our website, contact us, request a quotation, or buy products or services from us.
For the purposes of data protection law, Agri-Tellus Limited is the data controller for the personal information we collect and use.
1. Who we are
Business name: Agri-Tellus Limited
Website: www.harvestproag.com⁠
Email: agritelluspro@gmail.com
Telephone: +44 (0)7904 159 735
Address: Trigger Way, Roborough, Winkleigh, Devon, EX198AG, England
If you have any questions about this privacy policy or how your information is used, please contact us using the details above.
2. Information we collect
We may collect and use the following types of personal information:
Your name
Business or farm name
Email address
Telephone number
Postal address or delivery address
Site location or installation address, where relevant
Details of your enquiry
Product interests, specifications, order details or quotation requirements
Communications between you and us
Payment, invoice and accounting information
Website usage information, such as pages visited, browser type, device type and basic analytics data
Any other information you choose to provide when contacting us
We do not intentionally collect sensitive personal information through this website.
3. How we use your information
We use your personal information to:
Respond to enquiries
Provide quotations
Process orders
Arrange supply, delivery or installation of products
Provide customer support
Keep records of enquiries, quotations, invoices and sales
Manage accounts and payments
Improve our website, products and services
Maintain website security
Send relevant business or product information where appropriate
Comply with legal, tax and accounting obligations
4. Our lawful basis for using your information
We only use personal information where we have a lawful basis to do so. Depending on the circumstances, we may rely on:
Contract
Where we need to use your information to provide a quotation, process an order, supply goods or services, arrange delivery, or deal with customer support.
Legitimate interests
Where we use your information for normal business purposes, such as responding to enquiries, keeping customer records, improving our services, preventing misuse of our website, or contacting existing or potential business customers about relevant products and services.
Legal obligation
Where we need to keep records for tax, accounting, regulatory or legal reasons.
Consent
Where you have given consent, for example for certain types of marketing communication or non-essential cookies, where applicable.
You can withdraw consent at any time by contacting us.
5. Sharing your information
We do not sell your personal information.
We may share your information where necessary with:
Product suppliers or manufacturers
Delivery companies or couriers
Installation or service partners
Website hosting and IT service providers
Email and communication providers
Payment, accounting or bookkeeping providers
Professional advisers, such as accountants, insurers or legal advisers
Government, tax, regulatory or law enforcement bodies where required by law
We only share information where it is necessary and appropriate for the purpose involved.
6. Website hosting, Wix and cookies
Our website is built and hosted using Wix. Wix may use cookies and similar technologies to help operate the website, improve performance, provide security, and understand how visitors use the site.
Cookies are small files stored on your device when you visit a website. Some cookies are necessary for the website to work properly. Others may be used for analytics, performance or marketing purposes.
Where required, we will ask for your consent before using non-essential cookies. You can usually control or delete cookies through your browser settings.
7. Marketing
We may contact business customers or people who have made enquiries about relevant products or services, where we believe there is a legitimate business interest in doing so.
You can ask us to stop sending marketing or product update messages at any time by contacting us at:
agritelluspro@gmail.com
8. How long we keep your information
We only keep personal information for as long as reasonably necessary.
As a general guide:
Enquiry records may be kept for up to 24 months.
Customer, order, invoice and accounting records may be kept for up to 6 years, or longer if legally required.
Website analytics data may be kept for a shorter period depending on the settings of the website platform or analytics provider.
Marketing contact details are kept until you unsubscribe or ask us to remove them.
We may keep information for longer if needed to deal with a dispute, legal claim, warranty issue, tax matter or regulatory obligation.
9. International transfers
Some of the service providers we use, including website, email, hosting or cloud service providers, may process information outside the United Kingdom.
Where this happens, we expect appropriate safeguards to be in place to protect your personal information in accordance with data protection law.
10. Your rights
Under data protection law, you have rights over your personal information. These may include the right to:
Ask for a copy of the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your information in certain circumstances
Ask us to restrict how we use your information
Object to certain uses of your information
Withdraw consent where we rely on consent
Ask for your information to be transferred to another provider, where applicable
To exercise your rights, contact us at:
agritelluspro@gmail.com
We may need to confirm your identity before dealing with your request.
11. Complaints
If you are unhappy with how we use your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, the UK data protection regulator.
ICO website: www.ico.org.uk⁠
12. Changes to this policy
We may update this privacy policy from time to time. The latest version will be published on this page with the updated date shown at the top.

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